65% of Singapore SMEs report lost time from inbox downtime each year — a costly surprise that hurts brand trust and productivity.
We build a reliable platform so your company stays online and professional. Our multi-cloud setup and fail-safe clustered servers keep messages flowing. We focus on uptime, security, and clear support so leaders can make confident choices.
From startups to mid-size firms, we provide tailored plans that balance price and performance. You get ad-free mailboxes, encryption options, and expert 24/7 support via WhatsApp, call, or message. We also help with smooth migration — zero data loss and fast onboarding.
Start small and scale securely with transparent pricing and a 30-day money-back guarantee. Our service helps your brand present a professional identity on your own domain while protecting sensitive correspondence and reputation.
Key Takeaways
- Trusted platform with clustered servers and proven uptime.
- Security-first features — encryption and ad-free mailboxes.
- Tailored plans for Singapore businesses with clear pricing.
- 24/7 expert support and guided migration for continuity.
- Scalable storage and mailbox options to grow with teams.
Professional business identity with custom email addresses on your domain
Presenting a clear, branded contact point improves trust and discoverability. A business email that carries your domain name makes it easy for prospects in Singapore to find and verify your company.
We help teams adopt standard address formats—firstname.lastname or role-based—and enforce naming rules to reduce errors. Standardisation improves external recognition and keeps internal communication consistent.
Build credibility and brand visibility with [email protected]
Using a custom email reinforces your brand with every message. It puts your domain name front and center and makes validation simple for clients.
Standardize team communication with role-based group addresses
Role addresses like support@ and sales@ route inquiries fast. Distribution lists and group mailboxes keep teams coordinated and prevent lost requests.
- Clear policies: control how addresses are issued and retired.
- Multiple mailboxes: provision accounts on one domain with granular access.
- Onboarding: training and templates ensure signatures and formats stay uniform.
domain email hosting
When your organisation sends from a branded address, recipients can verify who you are instantly. That trust matters in Singapore’s competitive market.
What “domain email” means for companies in Singapore
domain email means your business sends and receives messages using your own web name—not a generic free account. We help teams apply SPF, DKIM, and DMARC so messages reach inboxes and avoid spoofing.
How custom email outperforms free providers for brand and trust
Free services are fine for friends and family, but they dilute B2B credibility. A managed solution gives SLAs, admin controls, and support when you scale.
- Verified identity: clients can check your site and registration.
- Security: centralized policies, MFA, and privacy-first environments reduce phishing risk.
- Ownership: you keep data portability and control—vital for audits and exits.
| Feature | Free provider | Managed service |
|---|---|---|
| Branding | Generic addresses | Branded addresses on your domain |
| Ads & Privacy | Ad-driven, limited privacy | Ad-free, privacy-first |
| Support & SLA | Community help | 24/7 expert support and SLAs |
| Deliverability | Higher risk of blockage | SPF/DKIM/DMARC alignment |
Secure, private, and ad-free email hosting built for businesses
Our services place security controls at the centre of every mailbox to protect sensitive communications. We combine proven encryption, strict policies, and ad-free mail to give Singapore businesses both safety and clarity.
Encryption in transit and at rest, plus S/MIME support
We protect sensitive data with layered measures — TLS for transit, encryption at rest, and optional S/MIME for message-level signing and encryption.
Partners such as Zoho Mail support these standards and maintain high uptime. CLDY adds SSL for web access and hardened authentication for added protection.
Ad-free mailboxes and strict data privacy policies
Ad-free accounts mean no content mining and no targeted ads. Your correspondence stays confidential and distraction-free.
- Advanced anti-spam and anti-malware engines filter threats proactively.
- Policy-based controls enforce MFA, password rotation, and session limits.
- We configure SPF, DKIM, and DMARC to authenticate outbound messages and reduce spoofing.
“Privacy-by-design and verifiable logs give teams the evidence they need for audits and incident response.”
For an independent comparison of secure providers, see our review of top secure options top secure email providers.
Reliability you can count on: uptime, deliverability, and performance
High availability and predictable performance keep teams productive across Singapore’s business hours. We combine proven architectures and active monitoring to make sure critical messages move fast and reliably.
99.9% uptime architecture and fail-safe clustered servers
We use fail-safe clustered servers and multi-cloud redundancy to target 99.9% uptime — a standard backed by Zoho Mail and reinforced by CLDY’s clustered design.
Seamless failover and automated health checks detect node issues and shift traffic before users notice.
Inbound/outbound filtering to improve deliverability
Inbound filtering blocks malicious payloads and phishing so recipients stay safe. Outbound filtering protects sender reputation and reduces blocklisting risks.
We maintain SPF, DKIM, and DMARC records to align policies with major providers so your messages land where they belong.
SpamShield and anti-malware protection
Advanced anti-spam scanners and anti-malware engines reduce inbox noise and curb social-engineering attacks. Rate limits and account safeguards stop compromised accounts from sending abusive traffic.
- Queue management and MTA tuning for steady throughput.
- Latency monitoring across regions to keep mail flows responsive.
- Transparent status updates and incident reports when rare disruptions occur.
“Consistent delivery and vigilant protection preserve reputation and keep teams connected.”
Plans and storage options to fit your team’s needs
Choose a plan that matches team size and work habits—no wasted space, no surprise costs.
We offer clear tiers that start at 5GB per user and scale to 25GB, 50GB, or 100GB for heavy workflows. Entry plans suit lean teams, while business tiers add performance and advanced features for SMEs and e-commerce operations.
Entry to advanced plans
CLDY pricing: S$1/mo per 5GB user for Cloud Mail and S$2/mo per 25GB user for Cloud Business Mail. Options for 50GB and 100GB are available on request.
Flexible bundles and mixed tiers
We provide mailbox bundles (3, 10, 20) to keep costs predictable. Mixed tiers can coexist in one tenant so support, sales, and leadership each get the space and controls they need.
- Start small: Zoho Mail free plan supports up to 5 users at 5GB each—easy to test before upgrading.
- Right-size: we assess growth patterns and recommend archiving or retention policies to balance cost and compliance.
- Transparent pricing: per-user rates and dashboards let you allocate costs across teams.
“Our advisors recommend the optimal mix of plans and space so you avoid unnecessary spend while keeping mail flowing.”
Seamless migration with zero downtime
We coordinate every detail to move accounts overnight with minimal disruption. Our aim is a one-pass migration that preserves history and keeps staff productive.
Step-by-step migration from Google, Microsoft, and other providers
Structured plan: add and verify your domain, import users via CSV or Active Directory, create groups, then change MX records at the scheduled low-traffic time.
Bulk user import, domain verification, and MX record cutover
Parallel transfer copies data using IMAP/POP or provider APIs so historical email is preserved while new mail flows to the new account.
- Inventory mailboxes and gather server login details.
- Bulk-import users and map aliases to match current setup.
- Run dry runs to catch shared folders, delegated access, and large attachments.
- Coordinate MX cutover and monitor queues, bounces, and delivery post-cutover.
For Google or Microsoft moves, we respect throttling limits and schedule transfers to avoid spikes. A rollback plan exists, but we aim for a clean cutover and full verification at each checkpoint.
Work anywhere: mobile, desktop, and web access
Connect to your accounts from desktop clients, mobile phones, or the browser—fast and secure.
We support standards-based protocols (IMAP, POP3, SMTP) so existing devices pair without fuss. Desktop apps such as Microsoft Outlook, Thunderbird, and Apple Mail sync folders, flags, and search results.
Native mobile apps on iOS and Android keep your team productive on the move. Zoho Mail’s mobile suite (Mail, Admin, Streams) delivers push notifications and quick inbox triage.
POP3 fetcher and SMTP relay options let you consolidate legacy accounts or route outgoing traffic. Webmail with SSL gives secure browser access when staff travel or use shared machines.
| Access method | Typical use | Key benefit |
|---|---|---|
| Webmail (SSL) | Quick access from any browser | Zero client install; secure remote access |
| IMAP (Outlook, Apple Mail) | Full sync of folders and flags | Consistent view across devices |
| Mobile apps (iOS/Android) | On-the-go inbox and calendar | Push alerts and offline drafts |
| POP3 fetcher / SMTP relay | Consolidate or route legacy accounts | Flexible workflows and sender control |
Admins can manage users and policies remotely—ideal for distributed offices in Singapore. We publish clear setup guides with server names and ports so teams configure devices in minutes.
“Consistent access across devices keeps communication fast and reduces training time.”
Admin controls, compliance, and data retention
A single admin console removes guesswork and speeds routine account tasks. We centralize user operations so teams in Singapore can manage users, aliases, and policies from one pane.
Centralized Admin Console – create, suspend, or deprovision accounts with audit trails and approval flows. Role-based access enforces least-privilege and reduces accidental changes.
Retention and e-discovery for audits
Retention policies preserve email for defined periods to meet governance and legal needs. e-Discovery tools help locate retained messages fast—useful for investigations or compliance requests.
- Policy management enforces passwords, MFA, and content rules—aligning security with your risk profile.
- Alias and group management scales as teams change—routing stays accurate as your organisation grows.
- Data export and change logs support exit, merger, or audit scenarios and provide clear compliance evidence.
- Regular permission reviews spot stale accounts and reduce insider risk; admin alerts notify leaders on critical changes.
“Clear controls and documented baselines make audits predictable and reduce disruption.”
Boost productivity with integrated apps and calendars
Integrated productivity tools turn the inbox from a passive archive into an active work hub. We bundle calendars, tasks, notes, bookmarks, and Streams so teams coordinate without juggling apps.
Calendar, tasks, notes, bookmarks, and Streams collaboration
Calendars sync with messages so meetings reflect real-time availability and reduce scheduling conflicts.
Tasks and notes attach to threads—keeping context with the action item, not in a separate app.
- Streams adds comment-style collaboration to threads and cuts down on reply-all chains.
- Bookmarks save key threads and SOPs for quick onboarding and reference.
- Shared calendars help teams manage customer appointments and delivery windows.
- Lightweight file and link sharing inside mail threads keeps projects moving.
Discover messages faster with advanced e-search
CLDY’s advanced e-search surfaces messages instantly by keyword, participant, or time range. Teams spend less time hunting and more time responding.
Storage-aware indexing archives older items smartly—freeing space while preserving institutional knowledge.
“Turning the inbox into a productivity hub reduces friction and keeps teams focused on outcomes.”
Enablement guides and mobile support help Singapore teams adopt these features fast. We provide clear steps so calendars, tasks, and collaboration become routine—improving communication and daily output.
Integrations that fit your stack
We connect your messaging and commerce tools so teams work in one streamlined flow.
CLDY integrates with Google Workspace, Shopify, Wix, Webflow, Cloudways, Ecwid, Shopline, and Boutir to unify customer communication across sales channels. Zoho Mail adds CRM and third‑party connectors so support and marketing see the same context.
Standards-based access — IMAP, POP3, and SMTP — keeps options open for Outlook, Apple Mail, Thunderbird, and mobile clients on iOS and Android. Gmail POP3 fetcher simplifies centralising legacy streams during migration.
- Commerce and site builders: route order notifications from Shopify or Webflow into shared queues so reps respond fast.
- CRM compatibility: connectors log messages to tickets and contact records for seamless follow-up.
- API and connectors: integrate ticketing, marketing, and analytics to automate workflows and reduce manual steps.
We validate DNS and routing to prevent SPF or sending-name conflicts and publish integration blueprints that cover authentication scopes and throttling. For a practical example, link a Shopify order confirmation to a support alias to ensure timely customer replies.
View our email hosting plans to see supported integrations and migration options for Singapore teams.
“Integrations reduce friction — letting teams focus on customers, not tool stitches.”
Trusted provider in Singapore with expert 24/7 support
Local expertise with global infrastructure—we combine on-the-ground knowledge of Singapore businesses with a multi-cloud setup that meets global standards. This architecture gives layered protection and fast recovery when time matters.
WhatsApp, email, call support and money-back guarantee
Our support team is available 24/7 via WhatsApp, email, and call. You reach a real expert quickly—no bots, no long queues.
Try us risk free: a 30-day money-back guarantee lets you evaluate the service without long-term commitment.
Local focus with global-standard multi-cloud infrastructure
We tailor onboarding and training to your team’s needs so adoption is fast and tickets fall. Proactive monitoring, alerts, and clear SLAs mean we often fix issues before they affect mail flows.
- Rapid response: real support, any time, for mission-critical incidents.
- Security-first: strict policies and layered protection reduce spam and threats.
- Customer success: regular reviews align the service with evolving business goals.
| Channel | SLA (target) | Typical response time |
|---|---|---|
| Priority 1 support | 15 minutes | |
| Phone call | Priority 1–2 | 30 minutes |
| Email ticket | Standard | 1–4 hours |
For Singapore teams that need reliable mail and managed infrastructure, see our plans at email hosting Singapore. We back our commitments with measurable SLAs and accountable escalation paths.
Conclusion
Concluding: a professional inbox makes every client interaction look intentional and trusted. Choose a custom business email and address format that reinforces your brand and reduces spam risk. Our platform pairs 99.9% uptime, multi-cloud clustered servers, and 24/7 WhatsApp support with a 30-day money-back guarantee to protect your team and time.
Plans scale storage and accounts to match your needs, and guided migration preserves data while minimising downtime. Admin controls, retention, and e-discovery keep governance tight, while integrated calendar and advanced search boost day-to-day productivity. Learn more about comparative providers in our review of domain and email providers and explore Roundcube options via Roundcube solutions.
Next step: pick the plan that fits your team and we’ll align configuration, accounts, and timelines—so your company starts strong with minimal disruption.
FAQ
What does "We Offer Trusted Domain Email Hosting for Businesses" mean?
It means we provide professional, branded mailboxes that use your company name — for example, [email protected] — backed by secure servers, privacy controls, and business-grade support. This creates a consistent identity for customers and partners while keeping communications private and reliable.
How does a custom email address improve my company’s credibility?
A custom address shows you’re a legitimate organization. It reduces confusion, helps your marketing appear professional, and improves deliverability versus generic free services. Customers trust messages that match your website and brand, which boosts open and response rates.
Can we create role-based group addresses like support@ or sales@?
Yes. We set up role-based aliases and shared group mailboxes so teams can manage incoming requests collectively. This standardizes replies, preserves institutional knowledge, and makes onboarding new staff smoother.
What does “domain email” mean for companies in Singapore?
For Singapore businesses, it means hosting mailboxes tied to your registered company name or web address, with local compliance considerations and low-latency access. We follow regional data policies and offer local support to meet corporate requirements.
Why choose custom mailboxes over free providers for brand and trust?
Free services often display third-party branding and limit administrative controls. Branded mailboxes improve trust, provide better control over security policies, and support deliverability best practices — essential for client-facing communications and transaction records.
How do you protect messages in transit and at rest?
We use TLS for transport encryption and industry-standard encryption at rest. For added assurance, we support S/MIME for end-to-end message signing and encryption, ensuring sensitive data remains confidential throughout transfer and storage.
Are mailboxes truly ad-free and private?
Yes. We operate ad-free inboxes and enforce strict privacy policies. We don’t scan mailbox content for advertising purposes and we control access through role-based permissions and audit logs to protect user data.
What uptime and performance guarantees do you offer?
Our architecture targets 99.9% uptime using clustered, fail-safe servers and multi-cloud redundancy. That design minimizes single points of failure and keeps services online even during infrastructure incidents.
How do you improve deliverability and filter threats?
We deploy inbound and outbound filtering, reputation monitoring, and DKIM/SPF/DMARC alignment to boost delivery rates. SpamShield and anti-malware engines scan messages to block phishing, spam, and malicious attachments.
What storage plans do you provide per user?
We offer entry plans starting at 5GB per user and scale to 25GB, 50GB, or 100GB mailboxes. Choose the tier that matches your team’s message volume, attachments, and archive needs — then adjust as your business grows.
How do I choose the right mailbox size for my team?
Assess typical message size, attachment use, and retention requirements. SMEs and e-commerce teams often start at 25GB; sales-heavy or legal teams may need 50GB–100GB. We can audit usage and recommend the optimal plan.
Can you migrate our accounts with zero downtime?
Yes. We run staged migrations with domain verification, bulk user import, and an MX record cutover at a scheduled time. That approach keeps mail flowing and avoids service interruption for users.
Do you support migrations from Google Workspace and Microsoft 365?
We provide step-by-step migration tools and expert assistance for Google Workspace, Microsoft 365, and other providers. Our team handles mailbox transfers, calendar moves, and settings replication to preserve data and permissions.
Will mobile, desktop, and web access be available?
Absolutely. Users can connect via webmail, native apps on iOS and Android, and desktop clients using IMAP, POP3, or Exchange-compatible protocols. That flexibility supports hybrid work and on-the-go productivity.
What admin controls and compliance features are included?
The Centralized Admin Console lets you manage users, aliases, policies, and access rights. We also offer retention settings, e-discovery, and audit logs to support compliance, legal holds, and internal investigations.
How do you handle email retention and e-discovery for audits?
We offer configurable retention policies and secure e-discovery tools to search, export, and preserve messages and attachments. This prepares teams for audits, litigation, and regulatory reviews without manual overhead.
What productivity tools are integrated with mailboxes?
Mailboxes include calendar, tasks, notes, bookmarks, and Streams for team collaboration. Advanced search helps users find messages and attachments quickly, saving time and improving responsiveness.
Which platforms and apps do you integrate with?
We support integrations with Google Workspace, Shopify, Wix, Webflow, and common CRMs. Standard protocols (IMAP, POP3, SMTP) enable compatibility with Outlook, Apple Mail, and Gmail fetcher for flexible workflows.
What support options are available in Singapore?
We provide 24/7 support via WhatsApp, email, and phone. Our local team offers hands-on assistance and a money-back guarantee to ensure confidence during onboarding and ongoing operations.
Is your infrastructure local or multi-cloud?
We use a multi-cloud strategy with local points of presence in Singapore and global redundancy. That ensures low latency, resilience, and adherence to regional standards while leveraging global best practices.


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